By Emily Turnbull.
Can your business afford the growing cost of poor engagement?

By Emily Turnbull.
A Serco Study conducted a couple of years ago, showed that increased employee engagement was accompanied by a 12% increase in customer satisfaction levels and a significant double digit revenue and margin growth over a three year period. Read about My Food Bags latest initiative to build Staff Engagement.

By Emily Turnbull
Throw this archaic concept out with your last New Years celebration empty bottles. The old idea of a work / life balance actually throws your life out of balance…

By Emily Turnbull
New research shows that taking a holiday can actually increase your likelihood of getting a raise or a promotion, among other benefits. Here’s a list of reasons why it makes good life sense to take a break and encourage your staff to do so too…

By Emily Turnbull.
88% of businesses believe they deliver an “excellent” customer experience. Unfortunately, only 8% of their customers agree. No matter what a business throws at their organisation, the reality is it will never be better than what the customers and staff experience and believe to be true…

Global Human Capital Trends Report by Deloitte. Summarised by Emily Turnbull
Earlier this year Deloitte released their Global Human Capital Trends Report, which had a fascinating chapter focused on culture and engagement…