A Stella Piece of Staff Engagement

By Emily Turnbull.
A Serco Study conducted a couple of years ago, showed that increased employee engagement was accompanied by a 12% increase in customer satisfaction levels and a significant double digit revenue and margin growth over a three year period. Read about My Food Bags latest initiative to build Staff Engagement.

Work/Life Balance: An archaic concept.

By Emily Turnbull
Throw this archaic concept out with your last New Years celebration empty bottles. The old idea of a work / life balance actually throws your life out of balance…

Want a payrise? Take time off this Christmas.

By Emily Turnbull
New research shows that taking a holiday can actually increase your likelihood of getting a raise or a promotion, among other benefits. Here’s a list of reasons why it makes good life sense to take a break and encourage your staff to do so too…

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Engaging Me is unreservedly about people If your business wants results, you should be engaging me

Engagement: The Glue Binding People & Brands

By Emily Turnbull.
88% of businesses believe they deliver an “excellent” customer experience. Unfortunately, only 8% of their customers agree. No matter what a business throws at their organisation, the reality is it will never be better than what the customers and staff experience and believe to be true…

Culture and Engagement: The naked organisation

Global Human Capital Trends Report by Deloitte. Summarised by Emily Turnbull
Earlier this year Deloitte released their Global Human Capital Trends Report, which had a fascinating chapter focused on culture and engagement…

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Engagement Is Everything

In a world where customers & staff have vast choice, high expectations & the ability to share & be guided by crowd sourced reviews, building meaningful connections has become critical. There lies an intrinsic link between people engagement & the success of an organisation. No matter what you throw at your business, it will never be better than what… Continue Reading